What's the MOQ for OEM orders?
Trial orders start small — talk to us about your volume. Logo printing, custom packaging and firmware defaults are available on OEM terms; we scale with you from first sample to full containers.
Does it work without WiFi or broadband?
Yes — order the 4G version. It connects over cellular data with a standard SIM card, so the site needs no WiFi, no broadband and no network cabling. If the location has stable WiFi, the WiFi version is the simpler choice.
What kind of SIM card does the 4G version need?
A standard SIM on a data plan from a local carrier. The camera works like a phone on the network — insert the card, set the APN if required, and it is online.
How does it handle cloudy weather?
The 8000mAh battery pack carries the camera through nights and overcast stretches on typical motion-event duty, and the 7.5W panel recharges it whenever daylight returns. Mount it where it gets direct sun for the best harvest.
What certifications are available?
CE, FCC and RoHS compliance for applicable destinations. Tell us your target market and we'll confirm the exact certification package and documentation for your customs clearance.
What about after-sales support?
We're a manufacturer, not a trading desk: spare parts, firmware updates and warranty handling come from our own factory in Shenzhen. Your customers stay supported — and so does your reputation.
Which mobile app do the cameras use?
V380 Pro (iOS / Android) is the companion app — free to download, with live view, playback, PIR push alerts, two-way talk and multi-user sharing. Pair by scanning the QR code on the camera.
